Telegraph
In Process
When people with disabilities face challenges in their digital environments—be it with operating systems, hardware, or applications—they often turn to tech support for help. While some issues are resolved, others remain, and the valuable insights from these experiences often go untapped. Telegraph is a product designed to safely, easily, and effectively capture and transmit the experiences—both triumphs and challenges—of users with disabilities across operating systems, hardware, application software, websites, assistive technologies, and emerging technology modalities. Telegraph will identify patterns, provide critical discovery research, and, when necessary, report persistent complaints and make recommendations to drive meaningful change.